Our
Approach
Imagine the opportunity to start with a clean slate and
invest the time and resources to design and create a
world-class department focused on maximizing cash and
increasing customer satisfaction.
You would recruit the
best managers and add specially trained staff. Next you
would invest in creating customized systems combining
your business processes with best practices in
receivables management. This department would also need
to be a profit center, proving that its operations add
value to your organization.
Imagine the benefits.
Now imagine the
investment, the transition, the day-to-day management
and the risk.
If you successfully
completed this venture, you would be amazed by how much
it would resemble a co-source with CashFlow Enhancement
Group.
A turnkey solution
- tested, refined and proven: Co-sourcing with CashFlow
Enhancement Group means you can immediately plug into a
time tested, highly refined, and proven resource with
the following infrastructure already in place:
- Specialized
software and systems running on fully secure
servers…
- Managed by top
notch partners and project managers…
- Staffed by highly
trained and motivated employees…
- All focused on one
thing: Turning over the most cash from your
receivables...
Following are samples of
operational strategies systematically executed
throughout our clients’ customer base:
- Biggest and best
paying customers receive better customer service
because problems such as missing invoice copies, POD
requests, pricing and delivery issues, etc get
resolved quickly.
- Customers looking
to hold cash via slowing payables learn that their
payment habits are closely monitored. These
customers become trained to include our clients’ on
the next check run and look to hold cash from other
vendors that are not watching as closely.
- Those few potential
delinquencies are quickly identified. These
customers are immediately brought to our clients’
attention so that decisions can be made on the next
steps.
- Always, and I
stress always, a friendly, responsive and highly
professional person calling under our clients’ name
helping them to resolve problems.
The outcome is maximum
cash, month after month. Co-sourcing with CashFlow
Enhancement Group means companies can reap the benefits
of having a fully managed and staffed department built
around best practices in cash flow acceleration.
The CashFlow Approach
- All communications
with customers will be made under the client’s name,
as we identify ourselves as representatives from the
Receivables Department.
- CashFlow
Enhancement Group utilizes a professional, customer
service based approach in all communications with
customers.
- This is a turnkey
program. We will plan, staff, and manage the entire
program. This is a systematic, customer service
driven, phone-based process using best practices in
receivables management and our customized software
program.
- Our experience in
the project start-up process allows for minimal
disruption and rapid results.
- We recognize the
relationship between receivables performance and
resolving customer disputes with pricing, delivery,
technical issues, etc. Our customer service based
approach focuses on rapid identification and
resolution of disputes that slow payment. We
systematically route key information required to
resolve these issues to the person or departments
that can act upon it.
- Our reporting
capabilities inform our clients as to the status of
the receivables at a level that meets or exceeds
their current reporting mechanisms.
- The speed and value
of the results will exceed any traditional options.
We strive for significant tangible results on a very
accelerated time line. Our clients quickly reach a
high level of comfort and satisfaction in knowing
cash flow from receivables will be optimized on an
ongoing basis.
Please
Contact Us
for more information.
